Once You've Booked

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Once you have made your reservations, please follow these instructions.

 

1.You must be at least 15 minutes early. This means at our dock, ready to go at least 15 minutes ahead of your scheduled tour. (Example: If you're booked at 6:00 you need to be there at 5:45.)

2. We are located behind the Original Oyster House restaurant in Spanish Fort, AL. See the Driving Directions tab for directions from all the surrounding areas. Using a GPS will get you lost! Please stay as close to these directions as possible. If you have any doubt as to where we are located or how to get here, please call us ahead of time!

3. Cancellation Policy: Due to the nature of our business, we require a minimum of 24 hours notice for cancellation or any changes to your reservation.You are required to pay for all slots you have reserved. If you cancel less than 24 hours prior to your reservation, or fail to show up, you will be charged the full amount. If we must cancel for weather, there will be no charge.

4. Payment Options: Cash, check or credit card. We will accept payment after your tour. A credit card is required only to secure your reservation. If you decide to pay with a credit card, you must bring that card with you for payment.

5. Items you can bring: Any type of camera, binoculars, sunscreen, and sunglasses. You are welcome to bring water for each person in your group. No alcoholic beverages are allowed. If you are scheduled for a night alligator tour, please wear dark colored clothing and don't forget to bring bug spray.